(888) 883-6148

Privacy Policy

Last Updated: 7/08/26

This Privacy Policy explains how Cable Internet Solutions collects, uses, shares, and protects your information when you visit our website, submit a form, call us, or interact with our services.

Information We Collect

Personal InformationWe may collect personal information such as:
  • Name
  • Phone number
  • Email address
  • Service address
  • IP address
  • Call recordings for quality, training, and compliance purposes
Non Personal InformationWe may also collect non personal information such as:
  • Browser type
  • Device information
  • Pages visited
  • Website activity
  • Session behavior
  • General usage data

How We Use Your Information

We use your information to:
  • Check internet, TV, cable, or bundle availability at your address
  • Help match you with available service options
  • Submit service requests or orders to authorized partner providers
  • Contact you to confirm service details
  • Schedule, update, or assist with installation appointments
  • Provide customer support
  • Improve website performance and user experience
  • Maintain compliance with provider requirements and policies

Sharing of Information

We may share your information with authorized internet, cable, TV, or connectivity service providers only when needed for:
  • Service qualification
  • Order processing
  • Installation scheduling
  • Customer support
  • Provider coordination
Cable Internet Solutions does not sell your personal information to third parties.All provider names, logos, and trademarks belong to their respective owners.

Cookies

Our website may use cookies and similar tracking technologies to improve website performance, analyze visitor behavior, and enhance user experience.
You may be able to disable cookies through your browser settings, but some website features may not function properly.

Data Security

We use reasonable security measures and industry standard practices to help protect your information from unauthorized access, misuse, loss, or disclosure.However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request:
  • A copy of the personal information we have stored
  • Correction of inaccurate information
  • Deletion of your personal information, where applicable
  • Updates to your communication preferences
To request these changes, please contact us at:Phone: (888) 883-6148

Call Recording Notice

Calls may be recorded for quality assurance, training, compliance, and customer support purposes. By continuing a call with Cable Internet Solutions, you consent to call recording where permitted by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last Updated” date.